What Our Clients Say
I was just reviewing our mission events of last year and was reminded of what a fantastic job you and your staff did getting our team of 83, deep into Central Mexico. It was amazing; multiple groups going into different airports at different times and it all came together at the other end without a hitch. Several of the team had never flown before and most of them had never been out of the country, so your meeting them at the airport with boarding passes in hand helped get their mission journey off to a great start. All of your extra efforts at the front end made our task of Taking the Light of Christ into Mexico’s Heart of Darkness, even more meaningful.
Please tell Chris that his choice of water bottles was perfect. They are holding up well. Some of them have been back to Mexico three and four times and still look great. We will soon be ordering more for this year’s mission journeys. Thank him also for the extra effort in getting the refrigerator magnets for our Global Impact Celebration. That was a last minute thought, but he was able to get them for us just in time.
Thanks again for being an important part of the FBCA On Mission Team.
Last summer, Thursday 25 I was on my way to NY to be the best man in my friend’s wedding. I was traveling with my wife Sarah and our then, 8 month old Gabie. We arrived at Lambert airport for our 6:00 flight about an hour early, but when we sat down we realized that the flight that was supposed to leave our terminal at 3:15 was still waiting to board. We were flying into a remote airport outside of NY City, so we had a layover and switch. My immediate thought was that we would miss our connector and be stranded in our layover city. At that point I freaked out because I didn’t want to be stuck in an airport with a babe either in St. Louis or at our layover location. I asked the airline people for information on our connector and if it was running late and when we would expect to take off and they were very rude and gave me no information.
Earlier that day I had attended our BNI meeting where Myra Rowan talked about the travel agent services that she provided. Luckily I had given my wife a set of BNI business cards and was able to locate Myra’s number at Chi Chi, LLC. In a panic I called Myra who put me through to Kelly Toal. Kelly quickly calmed me down, took my number, and told me that she would call me back with information. She called about 5 minutes later with information on my connector, the status of airport information around the United States, and told me what options were available for my travel. It seems thunderstorms throughout the north and east had delayed air traffic all over the United States. After the phone call, I had all of the necessary information that I needed to relax. The connector flight was delayed and more importantly my flight was going to be taking off with enough time to get to my final destination.
At that point I realized that traveling alone without an expert’s assistance is like going to a foreign country without a tour guide. Sure you can see the sights and enjoy yourself, but you don’t know your way around and if you get lost, you can’t get the right answers because you don’t speak the native language. The next time I travel, I will use Chi Chi, LLC as my “tour guide.
Jeremy Klaven, CPA